Over the years, we have found that adhering to a few guiding principles makes everything a little easier. Of course, we’re not perfect. But aspiring to be helps us in getting better every day.
01
We ask, we listen.
Getting to know our clients, their cultures and business models is the basis of our work. That's why we always start with asking questions. We may even spend a few days at our client’s place. And yes, we listen.02
User first.
Our experience tells us it's better this way. Not only because it is more efficient – the outcome is simply much better.03
Prototype early,
Again, our experience is a good guide. The sooner we recognise the pitfalls, the more likely it is that we will not fall for them later.
Prototype early,
test often.
Again, our experience is a good guide. The sooner we recognise the pitfalls, the more likely it is that we will not fall for them later.
04
We work for our
It sounds obvious, but it's not always a given. Keeping this simple fact in mind sometimes leads to unexpected results.
We work for our
client’s customers.
It sounds obvious, but it's not always a given. Keeping this simple fact in mind sometimes leads to unexpected results.
05
We may not do
If you already know the solution, you probably don't need us. If you're open to approaches you haven't thought of yet, we might be the right partner for you.
We may not do
what you ask us to.
If you already know the solution, you probably don't need us. If you're open to approaches you haven't thought of yet, we might be the right partner for you.
06
We prefer long-term
And so do our clients, simply because it’s beneficial for both sides. However, we never take our partnerships for granted and give everything to earn them again and again.
We prefer long-term
partnerships.
And so do our clients, simply because it’s beneficial for both sides. However, we never take our partnerships for granted and give everything to earn them again and again.
07
Our clients trust us.
We have great respect for what our clients do. At the same time, we appreciate that our clients respect our work — after all, they hire us because we do something they can't.08